Will Londoners on benefits struggle when the system goes online?

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Will Londoners on benefits struggle when the system goes online?
6th October 2014

Research has found 2 million people in London live without basic online skills.

There is a growing concern that those on benefits will be hit hardest when the welfare system goes online, with a third of people living in social housing without internet connection.

With Universal Credits system being online, users will have to apply online, and manage their account online and look for jobs. If the user does not carry this process out, they will lose their benefit money. 

To discuss this further on Headline London, Joining us in the studio is Marcia Harper from technology firm Optimity who've been working with the digitally excluded in Hackney, Kathy Valdes from PC training company Digital Unite. and Jake Freeland who receives job seekers allowance. 

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