The Japanese Mitsubishi Financial Group has branched out when it comes to their employees.
The new member of the workforce in Japan’s biggest bank will be ‘Nao’, the 1ft 11 humanoid robot.
Due to start the job in April this year, the little helper will be able to speak 19 languages, analyse customers’ emotions and tone of voice, and ask which services the customers need.
At a presentation in Tokyo, the new ‘employee’ had a faultless interaction with an English customer, and dazzled onlookers as it spoke in a clear voice saying: “Hello and welcome, I can tell you about money exchange, ATMs, opening a bank account, or overseas remittance. Which one would you like?”
This is just the start of the ‘”robotic revolution” proposed by the counties Prime Minister, Shinzo Abe. The vision is to have companies investing in “non-human resources’ boosting business and growth.