A Surrey Quays woman is taking legal action against British Airways and London City Airport after she claims her wheelchair was broken by someone at the airport.
Athena Stevens suffers from cerebal palsy and has a custom-made wheelchair that costs more than £20,000. She claims that she was denied transit from London to Glasgow as British Airways were unable to accomodate her wheelchair.
She also claims that European Law states that if a wheelchair is damaged by someone by someone at the airport, the airport is legally bound to
She has been seeking compensation for the last 8 months but claims she has received nothing from both parties.
A British Airways spokesperson said: "We always take great care when transporting wheelchairs however there are rare occasions when damage can occur. In those circumstances when we are responsible, we pay compensation to the value of the damage caused over and above the limits of the Montreal agreement. We are speaking with Ms Stevens and her legal representatives to reach a suitable resolution."
A spokesperson for London City Airport said: “We have been in communication with Ms Stevens from the outset and the airport has made every effort to assist her in resolving this situation. Because this is a legal matter we are unable to provide further comment.”
Funmi Olutoye has the story.