Licensing taxis make users feel safe, survey shows

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Licensing taxis make users feel safe, survey shows

Taxi passengers say it is important to know whether a taxi or minicab is licensed as it will change if they feel safe travelling in it.

Over the past six months, the London Assembly Transport Committee conducted an investigation into the London cab industry. They surveyed both passengers and drivers and found 85 per cent of users said that licensing was an important issue and mattered a great deal to feel safe.

Caroline Pidgeon AM, Chair of the London Assembly Transport Committee said:

“The interest in and focus on the arrival of Uber in London has become a distraction from some very serious issues facing the Taxi and Private Hire industries. Transport for London’s performance as regulator and enforcer has been woefully inadequate and the interests of the passenger are being largely ignored. A strategy and vision for the future is essential in order to support the industry and provide the service that passengers require.  

The Committee has made recommendations to the Mayor and TfL which include a clamping down on touting, changing license plates and ensuring all stations with a 24-hour tube service running next year also have a taxi rank.

Caroline Pidgeon AM and Transport for London’s chief operating officer Garrett Emmerson joined Wake Up London to discuss the matter. 

Mr Emmerson addressed Ms Pidgeon's considerations and outlined what TfL are presently doing to ensure passenger's safety. He also spoke on practical realities of certain changes which make them difficult to implement. 


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