Why is there a lack of British waiting staff?

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Why is there a lack of British waiting staff?
4th August 2014

Homegrown waiters remain a tiny minority in the capital’s top restaurants according to industry insiders. 

Hospitality managers say they're struggling to recruit British front of house staff - who see it as more of a part-time job between school and universities instead of a long term career. 

As a result Brits are being passed over for European workers. 

Richard Jayakody, assistant restaurant manager at Matsuri, St James’s, said standard’s are important but front of house staff ‘must have passion’. 

Will Dean, editor of the Independent Magazine, said there are many opportunities to make a career in waiting in London. 

Do British people take service seriously? 

Former part time waitress Alexandra Fortescue said she always knew waitressing was an interim job. She added many of her British colleagues felt the same way. 

British people don't like to interact?

Will said he struggled with ‘chit chat’ when working in a well known pizza chain as a teenager. 

But he added there isn’t enough financial incentive for young people to take waiting seriously as a career. 


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